Look at the + & - on your lift motor sounds as if there reversed.
Jan 12, 2012 Rating
True Treadmill problems by: Barry
There is a True Troubleshooting guide on line for download. Also True technical support by the manufacturer is very helpful. Were you able to calibrate it? Servicemen are very expensive but there are many parts easily replaced. Could be damage to the cable from the top console board to the motor control lower board. Could be a problem or height adjustment of the lower limiter switch (an inexpensive part).
Nov 26, 2011 Rating
Had A Similar Poblem by: Anonymous
You're lucky yours goes down. I have the same treadmill and have loved it but I also had to take it apart a few times when I moved. It would only go up and not down. I had to hire a treadmill repair person who at least got it down. I have to keep it down since I won't be able to get it down on my own.
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