Star Trac 4000 HR

by Richard
(Dallas)

We had a Star Trac 4000 HR treadmill for a number of years in our home. It was a used commercial treadmill which was trouble free and worked fine the entire time we had it (about 7 years). The only reason we parted with it was we had to move and could not take it with us. This is certainly an older model but I find that the deck and belts on Star Trac treadmills have a very similar feel which is very solid, an exceptionally well built cushioned running surface. The electronics were not as fancy, but reliability and good deck were most important for us.

Present Star Trac Treadmills installed at John's Island Club, Vero Beach Florida 32963

by Bill Christie
(Osterville, MA)

I really like the Star Trac units installed at The John Island Club in Vero Beach, Florida where my wife and I presently belong.

I was wondering what the model is and the approximate cost presently. The unit has a TV screen and also a fan installed to cool the participant.

We live in the summer on Cape Cod and are presently using a Landice treadmill in a tower room in a 5 story tower. The treadmill is located on the second floor of the tower. Both of us exercise every day about 50 minutes on the treadmill using the manual setting and level 4 to 10 about 3.6 MPH. We like the cooling fan that the Star Track has installed in it.

Are there good commercial used treadmills available presently also?

We are also looking at Life Fitness treadmills so we can compare and make a decision.

Quality and support had gone downhill

Our comppany purcahsed 0ver 100 treadmills and spinners.. all brand new and top of the line models. Nothing but problems from day one. Support promises but does not deliver. It's a shame because when the treads and bikes are actually operating they are very cool.. problem is they are down a lot and then getting parts and service takes a long time.

Would not be surprised if we ditch Star Trac as a vendor due to these issues... again its a shame... they used to be our #1 vendor and as I said when it works they are excellant machines... but they gotta work!!!

Star trac's support

by Kevin
(Seattle)

Star trac's support website has a lot if information, but is poorly organized. I have replaced a part which I ordered off of their website. Took forever for them to process it. then they sent me two of the same part and charged my credit card for both. two weeks later and countless phone calls I am no closer to getting my 450 dollars back than I was when the extra part came to my door. So for their mistake, which they admit to, I am paying. Their phone message says "world class service" over and over again which makes me laugh. In short do not buy a part or treadmill from them.

The E-TRe Star Trac treadmill sucks

by Karen
(Manchester, CT)

My gym (Cardio Express, CT) recently purchased all new Star Trac E-TRe treadmills. I haven't counted them all but there's at least 50. Every single one I have tried has something wrong with it. A lot of them say "Error Code 17" or "Error Code 40", no idea what those mean. A few that I have gotten on say "No user detected" and will not start up. And the most annoying thing is they automatically pause in the middle of your workout. I'll be running along, not touching anything, and all of the sudden, the machine pauses. It's happened on every single treadmill I've tried. If anyone has any insight as to why this happens, I'd love to hear it.

lily's startrac experience

by lily ibu
(abuja,Nigeria)

the startrac treadmill is built to be efficient,easy to use and fun as well.it's a very good equipment made of the best quality

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